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The second-hand marketplace Shoppers Express Anger Regarding Size Changes

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

This online marketplace has altered its size classifications for women's and children's garments but did not contact all users about the change.

Social Media Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.

The platform stated the new system was more in line with other platforms.

The platform has recommended to examine their items and manually change the size if necessary, causing user dissatisfaction.

Size Classification Updates

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.

User Experiences

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Required Changes

A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options due to shopper criticism.

By

Gregory Stevens

A renewable energy enthusiast and gaming analyst, blending sustainability with entertainment in unique content.

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